Founded in 1954 with the aim of effectively utilizing foundation resources in line with the needs of economic development, VakıfBank has been contributing to the development savings level of Türkiye with modern banking methods and practices ever since. In line with the vision of “Being the Leader Bank of Strong Türkiye," VakıfBank operates with the mission of continuously increasing the value it brings to customers, employees, shareholders, and society by effectively and efficiently managing entrusted assets and values, drawing strength from its foundation culture.
In addition to corporate, commercial, SME, and agricultural banking, VakıfBank offers modern banking products and services in the fields of retail and private banking. It is one of the leading banks in Türkiye, specializing not only in one area but in all financial fields.
Apart from basic banking products and services, VakıfBank is also engaged in investment banking and capital market activities, stands a pioneering role in financing domestic and international trade. Furthermore, through its financial subsidiaries, it offers a wide range of financial products, including insurance, financial leasing, and factoring services, using state-of-the-art technologies as required by the times.
VakıfBank provides services to its individual and corporate customers through its network of over 900 branches nationwide, as well as through technologically advanced alternative distribution channels. In addition to its branches in the U.S. (New York), Northern Iraq (Erbil), and Qatar (Doha), VakıfBank has an off-shore banking branch in Bahrain. Moreover, it has three subsidiaries abroad: VakıfBank International AG in Austria (Vienna Branch and Cologne Branch), Tasfiye Halinde World Vakıf UBB Ltd. in Northern Cyprus, and Kıbrıs Vakıflar Bank. Ltd. Among VakıfBank's other subsidiaries are Vakıf Faktoring A.Ş., Vakıf Finansal Kiralama A.Ş., Vakıf Gayrimenkul Yatırım Ortaklığı A.Ş., Vakıf Menkul Kıymet Yat. Ort. A.Ş., Vakıf Yatırım Menkul Değerler A.Ş. Vakıf Pazarlama San. ve Ticaret A.Ş., Taksim Otelcilik A.Ş., Vakıf Enerji ve Madencilik A.Ş. and Vakıf Gayrimenkul Değerleme A.Ş.
Embarked on a comprehensive process of change and development with the implementation of its Change and Restructuring Program in 2005, VakıfBank reviewed its business processes and centralized operational transactions, thereby improving service quality in its branches, which it fully directed towards sales and marketing. Since then, VakıfBank has taken steps to enhance its infrastructure, business processes, and service approach in line with a customer-centric philosophy for sustainable growth. VakıfBank’s corporate identity was renewed in 2008, it reflects the profound transformation process it successfully completed. The customer-oriented banking philosophy was complemented in 2009 with the concept of "This is your place," and in 2011, the concept of "conscientious banking" was added. VakıfBank, which truly belongs to everyone and all of Türkiye, has advanced understanding the state of its customers, taking it a step further by not giving up on saying "This is your place." By adding financial strength to its leadership vision, in 2017 VakıfBank adopted the motto "strength by your side," and in 2020, it embraced the slogan "always right beside you," emphasizing that it is always with its stakeholders in every situation. Thus, the process that started with understanding the state, continued with strength beside you, and concluded with always right beside you have come full circle.
Since its establishment, VakıfBank has continued its activities with the aim of contributing to the growth, development, and integration of the national economy with the global economy. Today, it has become a symbol of a deep-rooted tradition and experience in Turkish banking. The bank, going forward, has all the components necessary to add more value to its shareholders and the economy in line with its sustainable growth strategy, further solidifying its place among the best service providers in the sector.
The core values of VakıfBank can be summarized as trustworthiness, social responsibility, result orientedness, customer focus, innovation, teamwork, loyalty, and leadership. With a sense of social responsibility, VakıfBank has played an important role in the Turkish financial sector for many years as an exemplary institution through its contributions to sports and cultural life.