Our Medium- and Long-Term (3 to 5 Years) Goals
| OUR MEDIUM- AND LONG-TERM (3 TO 5 YEARS) GOALS | Material Topics | Related UN Sustainable Development Goal | Related Capital Item |
| We will continue to effectively fund the financial needs of the real sector and households. | Responsible Finance and Sustainable Development | SDG 2, SDG 5, SDG 6, SDG 7, SDG 8, SDG 9, SDG 10, SDG 11, SDG 12, SDG 13, SDG 17 |  |
| We will continue to work to raise employee awareness by maintaining the Integrated Management System's continuity (ISO 9001-ISO 14001-ISO 45001). | Climate Change and Environmental Performance of the Bank | SDG 6, SDG 13, SDG 15 |  |
| We will continue to expand our investor base by effectively sustaining our communication with equity and fixed income investors. | Stakeholder Engagement and Transparency | SDG 8, SDG 10, SDG 16 |  |
| To increase awareness about sustainability, we will increase the types and numbers of training. | Capacity Building and Talent Management | SDG 4, SDG 5, SDG 8, SDG 10 |  |
| We will continue our efforts to make our value-creation activities for a sustainable economy, society, and environment more visible on national and international platforms. | Responsible Finance and Sustainable Development | SDG 2, SDG 5, SDG 6, SDG 7, SDG 8, SDG 9, SDG 10, SDG 11, SDG 12, SDG 13, SDG 17 | |
| We aim to sign the Principles of Responsible Banking for the United Nations Environmental Program Financial Initiative (UNEP FI). | Climate Change and Environmental Performance of the Bank | SDG 5, SDG 8, SDG 9, SDG 11, SDG 12, SDG 13 |  |
| To contribute to the Bank's environmental performance, we will strive to increase our performance score from "B-" to "A" within the scope of the CDP Climate Change Program. | Climate Change and Environmental Performance of the Bank | SDG 7, SDG 11, SDG 12, SDG 13 | |
| We will strive to raise our performance score of "B" to "A" under the CDP Water Program. | Climate Change and Environmental Performance of the Bank | SDG 6, SDG 11, SDG 12, SDG 13 | |
| We will carry out our activities to play an active role in the market in responsible and green financing areas to create investment opportunities in our bank that can provide permanent value for investors. | Responsible Finance and Sustainable Development | SDG 2, SDG 5, SDG 6, SDG 7, SDG 8, SDG 9, SDG 10, SDG 11, SDG 12, SDG 13, SDG 17 | |
| We will continue our efforts to improve our score on local international sustainability indices. | Corporate Governance | SDG 8, SDG 16 |  |
| We will steer our efforts to ensure our continuity in the sustainability indices in which we are currently listed (BIST Sustainability Index, FTSE4Good Emerging Markets Index and Bloomberg Gender Equality Index) and to take part in other accepted sustainability indices. | Equal Opportunity and Diversity | SDG 5, SDG 8, SDG 10 |  |
| We aim to increase the share of transactions made through non-branch channels and the share of digital channels in total transactions. | Digital Transformation | SDG 8, SDG 9, SDG 12, SDG 13, SDG 17 |  |
| Being the first Turkish public bank to announce that it will commit to reducing carbon emissions within the scope of the Science Based Targets initiative, which is carried out under the leadership of many international pioneer organizations to contribute to the fight against climate change which is one of the most important global environmental problems of today, we will continue to provide international standards for our operations and strengthen our reputation with global investors. | Climate Change and Environmental Performance of the Bank | SDG 6, SDG 13, SDG 15 | |
| We will continue to improve our practices in the field of Open Banking. | Digital Transformation | SDG 8, SDG 9, SDG 12, SDG 13, SDG 17 | |
| We will continue to make cultural transformation programs that support digital transformation. | Capacity Building and Talent Management | SDG 4, SDG 5, SDG 8, SDG 10 | |
| We will continue to improve our practices in the field of Open Innovation. | Digital Transformation | SDG 8, SDG 9, SDG 12, SDG 13, SDG 17 | |
| We aim to examine in detail the end-to-end experience of “Being a member of VakıfBank” and to improve customers’ experiences at interaction points with our journey map designs. | Customer Experience and Satisfaction | SDG 8, SDG 9, SDG 10 |  |
| Within the scope of the paperless banking project, we will continue to move all our processes to digital by avoiding paper consumption. | Digital Transformation | SDG 8, SDG 9, SDG 12, SDG 13, SDG 17 | |
| We plan to increase the share of “personalized and adaptive learning” applications in our learning ecosystem through digital platforms, which will support the training programs that we offer with the mixed learning model and facilitate the development of our employees. | Capacity Building and Talent Management | SDG 4, SDG 5, SDG 8, SDG 10 | |
| We aim to integrate the mobile banking application into the digital shopping ecosystem. | Digital Transformation | SDG 8, SDG 9, SDG 12, SDG 13, SDG 17 | |
| We will continue our efforts to increase customer satisfaction. | Customer Experience and Satisfaction | SDG 8, SDG 9, SDG 10 | |
GRI 2-22, 2-29, 3-1