We place sustainability at the center of our business model. We established the Sustainability Committee in 2021 with the belief that faster decision-making will add dynamism to our sustainability journey. In addition to the resources we provide, we also adopt a responsible and green financing approach in the projects we finance. We prioritize environment- friendly projects, energy efficiency, and renewable energy projects. In addition, we make significant efforts to accomplish our annual targets of a 2% decrease in energy, natural gas, water, and paper consumption, and total carbon and greenhouse gas emissions. We believe that digitalization has a strong effect on sustainability and that digital transformation serves as an important leverage for the creation of sustainable value. We are a pioneering bank, which encodes and develops its banking software with its resources. At our R&D center, we work with an innovation-focused approach. We’re developing important social responsibility projects that will add value to society and the world. With our investments in infrastructure, we have contributed to the education of more than 3,000 girls so far to introduce talented young people to the world of sports. In addition, we are offering high-quality works to the world of culture with the VakıfBank Culture Publications. At the Science and Art Education Centers (BILSEM), we help 20,000 children with special talents to discover their talents and exploit them at the highest level possible.
Mustafa SAYDAM

IN 2021, THE TURKISH ECONOMY ENTERED THE RECOVERY PROCESS THANKS TO THE PROACTIVE POLICIES IMPLEMENTED UNDER THE LEADERSHIP OF THE ECONOMY ADMINISTRATION.

Mustafa SAYDAM
Chairman of the Board

Abdi Serdar ÜSTÜNSALİH

WE CONTINUED TO BE THE SECOND LARGEST BANK IN TURKEY.

Abdi Serdar ÜSTÜNSALİH
General Manager

Our Mission Continuously increasing the value created for customers, employees, shareholders and society by managing its assets and the values entrusted with in an effective and efficient manner with the strength of its foundation culture. Our Vision Being Leader Bank of Strong Turkey Our Core Values • Reliability • Social responsibility • Result oriented • Customer oriented • Innovative approach • Team spirit • Loyalty • Leadership
  • Change in Total Assets: 44%
  • Total Amount of Cash & Non-Cash Loans: TL 766 Billion
  • Capital Adequacy Ratio: 14.85%
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  • Total Number of Customers in Digital Channels: 9,043,802
  • Amount of Products/Services with Brand Registration: 23
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  • Number of Branches: 940
  • Number of ATMs: 4,162
  • ATMs for Barrier-free Life: 4,035
  • Share of Transactions from ADCs: 96.27%
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  • New Customers Gained: 1,286,622
  • Number of Children Trained at VakıfBank Sports Club Youth Setup: 1,100
  • Number of Books Published in 2020: 43
  • Awards Received in Sports: 16
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  • Rate of Female Employees: 50.51%
  • Average Training Time per Employee: 33.32 hours
  • Employee Turnover Rate: 1.69
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  • Total Number of ISO 14001 Certified Locations: All Bank Locations
  • Energy Consumption per Employee: 3.96 MWh/person
  • Water Consumption per Employee: 11.13 cubic meters
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OUR VALUE CREATION MODEL
VAKIFBANK IN NUMBERS