Integrated Annual
Report 2021
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VakıfBank
at a Glance
About the Report
Message from the Chairman
Message from the General Manager
VakıfBank in Brief
VakıfBank’s Cornerstones
VakıfBank in Numbers
History and Ownership Structure
Amendments to the Articles of Incorporation
Agenda of the Ordinary General Assembly Meeting
Profit Distribution Policy
Declaration of Responsibility
2021 Awards
Integrated Thinking
in VakıfBank
The World and Turkey in 2021
Turkish Economy
Banking Sector
Trends and Highlights in the Banking Sector
Our Material Topics and Sustainability Approach
Our Value Creation Model
Our Performance Indicators by Capital Elements
Our Medium- and Long-Term (3 to 5 Years) Goals
Value Created for VakıfBank
Value Created for Stakeholders
Our Capital
Elements
Our Financial Capital
Financial and Economic Performance
Easy Access to International Markets
Responsible Finance and Sustainable Development
Our Intellectual Capital
Digital Transformation
Internet Banking and Mobile Banking
Information Technologies
Business Continuity and Customer Information Security
Applications and Innovations
Our Manufactured Capital
Financial Inclusion
Our Social and Relational Capital
Customer Experience and Satisfaction
Stakeholder Engagement and Transparency
Corporate Social Responsibility at VakıfBank
Responsible Supply Chain
Affiliates and Subsidiaries
Our Human Capital
Employee Engagement and Satisfaction
Equal Opportunity and Diversity
Remuneration and Benefits
Safe Working Environment
Capacity Building and Talent Management
Employee Development and Trainings
Recruitment of Young Talents
Our Natural Capital
Climate Change and Environmental Performance of the Bank
Corporate
Governance
Corporate Governance
Summary Report of Board of Directors
Board of Directors
Board of Statutory Auditors
Executive Management
Internal Control Systems Executives
Financial Rights
Committee Structures and Policies
Committees
Outsourced Support Services
Transactions with the Bank’s Risk Group
Corporate Governance Principles Compliance Report
(151KB)
Sustainability Principles Compliance Framework
(100KB)
Statutory Auditors’ Report
Assessment of the Internal Systems and Operations
Risk Management
Risk Management Policies Applied by Risk Type
Ethical Principles
Compliance and Audit
Prevention of Laundering of Criminal Proceeds and Terrorism Financing
Anti-Bribery and Anti-Corruption
Sustainability Management
Compliance Opinions
Independent Assurance Statement
Financial
Information
Unconsolidated Financial Statements, Explanations and Footnotes, and Independent Audit Report as of December 31, 2021
(2.8MB)
Consolidated Financial Statements, Explanations and Footnotes, and Independent Audit Report as of December 31, 2021
(2.7MB)
International Credit Ratings
Evaluation of the Bank’s Financial Position, Profitability and Solvency
Index of Annexes
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Index of Annexes
ANNEX 1: Loan Agreements with International Financial Institutions
ANNEX 2: Five-Year Summary Financial Information
ANNEX 3: Environmental Performance Indicators
ANNEX 4: Social Performance Indicators
ANNEX 5: Reporting Guidelines for Integrated Annual Report 2021
ANNEX 6: Verification Statement
ANNEX 7: Corporate Governance Compliance Report (CRF) and Corporate Governance Information Form (CGIF)
ANNEX 8: UN Global Compact (UNGC) Communication on Progress (COP)
ANNEX 9: UN Women’s Empowerment Principles (UN WEPs) Communication on Progress
ANNEX 10: Task Force on Climate-Related Financial Disclosures (TCFD)
ANNEX 11: GRI Standards Content Index